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Meet Milo

For patients

You don’t have to figureout every next step alone.

Milo helps you understand your assigned work, reflect on everyday moments, and find your way through enodoAlly—with your professional guiding your care.

A friendly companion, right in your app.

Illustrative Journal with Milo conversation offering to open the next assigned task after a reflection.
Milo, enodoAlly’s capybara companion, wearing a teal sweater

Practical guidance to help you move forward.

Illustrative example

Illustrative example

What would you ask Milo?

Explore a few everyday moments. These are illustrative conversations, not a live chat or appointment confirmation.

You

I'm not sure how to start the task I was given.
Milo AI companion avatar

Milo AI companion

Let's look at the instructions together. We can clarify what's being asked and start with one small step. Would you like to open your next assigned task?

Explore this feature

Your professional sets the work. Milo helps you understand it without answering questionnaires for you.

Ask for your next appointment

Review and confirm an appointment or follow-up request. Available times are booked in the appointment screens.

Explore appointments

Find payments and balances

Set up payment methods, review eligible balances, and find receipts in enodoAlly’s enabled payment screens.

Explore payments and balances

Understand your assigned work

Clarify the instructions your professional gave you and open your next task from chat.

Explore assigned work

Find your way around the app

Get guidance on supported screens, your care overview, and your next assigned task.

Explore enodoAlly

Reflect on your week

Put your thoughts into words and notice patterns in your check-ins, in English or French and at your own pace.

Explore guided reflection

Bring questions to your professional

Prepare what you want to discuss next. When you need human help, Milo can offer Care or a confirmed follow-up request.

Explore session preparation

Your words. Clear sharing boundaries.

Your care connection does not give your professional access to private journals or full Milo conversations. Structured care signals may be shared under your care-connection consent.

Understand what is shared

What your care connection can share

Check-in scores and trends, completion of assigned activities, high-level themes, and safety-related signals may support professional preparation under relationship consent. Limited notes or summaries can be intentionally shared through the documented consent flows. Private journal entries and full Milo conversations remain outside ordinary care-connection access. The Privacy Policy explains the complete model and its exceptions.

Read the Privacy Policy

Ready to meet Milo?

Get started in a few simple steps.

  1. 1

    Ask your professional about enodoAlly

  2. 2

    Connect to their practice

  3. 3

    Open Journal and say hello to Milo

Already connected? Open Journal in enodoAlly. If your practice doesn’t use enodoHealth yet, share the Meet Milo page with them.

Explore the full enodoAlly patient app

Frequently asked questions

Does Milo replace my professional?

No. Milo supports reflection, assigned work, app guidance, and follow-up requests. Your professional remains responsible for interpreting information and making care decisions.

Can Milo book an appointment directly in chat?

Milo can propose an appointment or follow-up request to your assigned professional. You review and confirm before it is sent; sending a request does not reserve a time. Eligible booking, rescheduling, and cancellation happen in enodoAlly's appointment flow when enabled by your practice.

Can Milo handle my payments or tell me my balance?

Use enodoAlly's payment screens for payment setup, current balances, eligible payments, and receipts when enabled by your practice. Milo is not presented as processing a payment or reading a live account balance in chat.

Can my professional read everything I tell Milo?

Your care connection does not grant access to private journal entries or full Milo conversations. Structured care signals can be shared under relationship consent, and limited notes or summaries can be intentionally shared through the documented flows. See the Privacy Policy for the complete sharing rules and exceptions.

Is Milo available in English and French?

Yes. Milo supports English Canadian and French Canadian, with empathetic, gentle, and practical tone options.

Milo and enodoAlly are not emergency monitoring services. For an emergency, contact local emergency services or call 9-1-1. In Canada, call or text 9-8-8 for suicide crisis support.